Organisational culture and employee effectiveness: A study of federal medical centres, Umuahia and Owerri

ABSTRACT

This study investigates the effect of organisational culture on employee effectiveness: A study of Federal Medical Centres, Umuahia and Owerri. Specifically, the study ascertained the effect of attention to details on goal accomplishment in Federal Medical Centres; examined the effect of attention to details on service delivery in Federal Medical Centres; investigated the relationship between team orientation and goal accomplishment in Federal Medical Centres; examined the relationship between team orientation and service delivery in Federal Medical Centres. Cross-sectional survey was used as research design. A total population of 727 staff was surveyed. Method of data collection includes primary and secondary sources. Frequency distribution was used to analyserespondents demographic characteristics, while linear regression and Pearson Product Moment Correlation Coefficient (rs) was used to analyse the hypotheses. This study found that organisational culture has a positive significant effect on employee effectiveness in Federal Medical Centre, Umuahia and Federal Medical Centre, Owerri. Results of hypothesis one revealed that p<0.05 and F calculated (11.193) is greater than tabulated F(3.895). Hence, the null hypothesis is hereby rejected and alternate hypothesis accepted.Results of hypothesis two indicated that p<0.05 and F calculated (9.523) is greater than the tabulated (3.895). Based on that, the null hypothesis is hereby rejected and alternate hypothesis accepted. Results of hypothesis three revealed that p<0.05. Thus, the null hypothesis is hereby rejected and alternate hypothesis accepted. Based on the findings this study concludes that; organisational culture that is based on attention to details and team orientation will improve the effectiveness of employees in Federal Medical Centres, Umuahia and Owerri. The study recommends that; management of Federal Medical Centres should always encourage the employees to pay adequate attention to details in order to achieve their goals and; head of units of Federal Medical Centres should ensure that services are provided to patients so as to save their lives and enhance performance.